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Privacy Policy

How To Contact Us
If you have questions about eDEXdeals' Privacy Policy, contact us by:

  • Phone:
    1-800-237-7911 Option 6
  • E-mail:
    PrivacyManager@eDEXdeals.com
  • Regular mail:
    eDEXdeals (DEX Headquarters)
    Attn: eDEXdeals Privacy Manager
    3600 Via Pescador
    Camarillo, California  93012

EDEXDEALS’ PRIVACY COMMITMENT TO OUR CUSTOMERS
We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.

eDEXdeals follows these privacy principles both online and offline in the collection, use, security and sharing of customer information:

  • DEX is the parent company of eDEXdeals, and as such, if you provide information to any of the businesses, or Web sites owned or operated by DEX, this information may be combined or shared among current or future DEX entities and subsidiaries. DEX operates businesses and Web sites under the names eDEXdeals (eDEXdeals.com), DEX, (dex.com), and SupplyItNow (SupplyItNow.com).
  • Each member of eDEXdeals, and or each Web site established by a member of DEX, may have its own Privacy Policy which it may modify as needed consistent with these principles.

EDEXDEALS PRIVACY POLICY
The following Privacy Policy describes the information and privacy practices for eDEXdeals.com (the “eDEXdeals Web site”) and all other locations, occasions or events where your personal information is collected by, or on behalf of, eDEXdeals. When you provide us with your personal information, you consent to the information practices described in this policy.

Privacy Policy Topics:
Information Collected by eDEXdeals
Uses of your personal information
Personal information Provided to eDEXdeals from third parties
Sharing of personal information
Choices regarding your personal information
Updating your personal information
Security of your personal information
Cookies, clickstream technology and third party AD providers
Collection of Children’s personal information
Concerns about the privacy or security of your personal information
Privacy policy
Privacy policy changes

INFORMATION COLLECTED BY EDEXDEALS
As part of your interaction with eDEXdeals, we may collect personal information such as:

  • Contact information, including name, mailing address, phone number and e-mail address
  • Purchase information, including credit card number, billing and/or shipping information.

While shopping with us, we may ask that you provide personal information. For example, we may request personal information when you:

  • Purchase products or services
  • Set up an account online
  • Participate in a sweepstakes, promotion or survey
  • Contact us with a question or concern
  • Participate in other activities with eDEXdeals

USES OF YOUR PERSONAL INFORMATION
We use the personal information you provide for purposes including, but not limited to:

  • Fulfilling requests for products or information
  • Tracking and confirm online orders
  • Providing customer services
  • Administering sweepstakes, promotions or surveys
  • Offering new products
  • Improving the effectiveness of our Web sites, our marketing endeavors and our offers
  • Conducting research and analysis
  • Sending marketing communications
  • Performing other business activities as needed

PERSONAL INFORMATION PROVIDED TO EDEXDEALS FROM THIRD PARTIES

Information From/About Friends or Family
If you provide us information about others, or if others give us your information, we will only use that information for the specific reason it was provided. Examples include providing a friend's shipping address and e-mailing our ads to a friend.

Information from Third Parties
eDEXdeals obtains consumer information from third party providers in order to improve the accuracy of our customer database, increase our understanding of our customers, or to identify potential customers.

SHARING OF PERSONAL INFORMATION
eDEXdeals does not sell or rent your personal information to third parties.

We may need to share your personal information within the eDEXdeals companies. These companies may use this information to offer you products that may be of interest to you.

In addition, eDEXdeals may share customer information with certain third parties such as our service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:

  • Fulfilling customer orders
  • Delivering packages
  • Servicing products
  • Conducting research, analysis or administering surveys
  • Sending regular mail and e-mail on behalf of eDEXdeals
  • Processing credit card payments

The third parties with whom we conduct business are authorized to use your information only to perform the service for which they are hired. They are required to abide by the terms of our Privacy Policy including taking reasonable measures to ensure your personal information is secure.

From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

CHOICES REGARDING YOUR PERSONAL INFORMATION
eDEXdeals communicates with our customers through multiple channels and vehicles to keep you up-to-date on promotions, offers, customer experience content and new products.

Once you provide your personal information, we may contact you through direct mail, e-mail or phone. We may continue to communicate with you through these channels unless you request to stop receiving these communications by opting out.

If you no longer wish to receive these communications, let us know by using whichever of the following methods is appropriate under the circumstances:

Follow the directions on an e-mail or direct mail marketing communication you receive from us.

  • Call 1-800-237-7911 option 6 with your request and current contact information.
  • Send an e-mail with your request and current contact information to: PrivacyManager@eDEXdeals.com
  • Send a letter with your request and current contact information to:
    eDEXdeals
    Attn: Customer Care/Privacy
    3600 Via Pescador
    Camarillo, CA  93012

If you send an e-mail or letter request, please be sure to include your full name, address, phone number and e-mail address, as well as the specific changes you would like to make. This will ensure we correctly identify you in our systems and accurately process your request.

eDEXdeals will take the appropriate steps to modify your preferences with respect to our marketing communications. Due to production, mailing and system timelines, it may take some time to process your request. The following guidelines are provided for your convenience:

  • 10 business days for e-mails
  • 30 business days for direct mail and phone

Until your requested change takes effect, you may still receive marketing communications from us. If you send us your request by regular mail, please allow extra time for us to receive and process your notice.

Although you may have opted not to receive marketing communications, you may still receive business-related communications such as order confirmations, or other organization-related communications.

UPDATING YOUR PERSONAL INFORMATION
eDEXdeals wants your personal information to be accurate and complete. We provide several different methods for you to update your personal information.

To update your name, address, phone number and/or e-mail information:

If you've created an account on eDEXdeals.com, you can update your online account information after logging into your account.

  • Call: 1-800-237-7911 Option 6
  • Send a request to: PrivacyManager@eDEXdeals.com
  • Send a request to:
    eDEXdeals
    Attn: Customer Care/Privacy
    3600 Via Pescador
    Camarillo, CA  93012 

If you send an e-mail or letter request, please be sure to include your current information and the requested changes.

SECURITY OF YOUR PERSONAL INFORMATION
We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. eDEXdeals cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.

Safe Shopping Policy on eDEXdeals.com
We use a variety of information security measures to protect your online transactions with us. The eDEXdeals Web site uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our Web site such as ordering information including your name, address and credit card number.

Choosing a Personal Password on eDEXdeals.com
When you create an account on eDEXdeals.com you are required to establish a password. To maximize your level of protection, you should choose at least 6-30 characters, using a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your password and account information.

COOKIES, CLICKSTREAM TECHNOLOGY, THIRD PARTY AD PROVIDERS AND INTEREST-BASED ADVERTISING

Cookies
A cookie is a small data file that a Web site or an e-mail may save to your browser, which may then be stored on your hard drive. Our Web sites and e-mails use cookies to create a more personalized shopping experience for visitors to our site. Cookies simulate a continuous connection — they let us "remember" information about your preferences and session, and allow you to move within areas of our Web sites without reintroducing yourself.

eDEXdeals stores cookies on your computer to collect non-personally identifiable information. Although our cookies may contain a unique user ID, they do not collect or store any personally identifiable information.

You may choose to set your Web browser to not accept cookies. However, without enabling your cookies, you will not be able to view, create an account, or make purchases on the eDEXdeals Web site.

Click Tracking
Our Web server automatically collects information such as the address (or URL) of the Web site that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site and any search terms you may have entered on our site, among other things.

Our Web site may also use other technologies to track which pages our visitors view. This anonymous click tracking data provides our customers with a better shopping experience and helps eDEXdeals understand how visitors use our Web site.

COLLECTION OF CHILDREN'S PERSONAL INFORMATION
We are committed to protecting the privacy of children. We do not knowingly or intentionally collect personal information online from children under the age of 13.

CONCERNS ABOUT THE PRIVACY OR SECURITY OF YOUR PERSONAL INFORMATION
Please contact our Privacy Manager to report a known or suspected privacy or security breach or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:

  • Call: 1-800-237-7911 Option 6
  • E-mail: PrivacyManager@eDEXdeals.com
  • Send a letter to:
    eDEXdeals
    Attn: Customer Care/Privacy
    3600 Via Pescador
    Camarillo, CA  93012

PRIVACY POLICY CHANGES
As eDEXdeals continues to improve the products and the features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats for you to review. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a manner not described in the Privacy Policy at the time you provided it, we will give you the opportunity to opt-out of having your information used or shared in that new manner.

Changes: Included additional details concerning the use of third party providers that deliver interest-based advertising, including links to more information about how interest-based advertising works and how to opt-out of receiving such advertising.

Last revision date: January 26, 2010

 

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